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Customer feedback

Reviews

Real feedback from the landlords and residents we work with.

Trustpilot5 out of 5 stars

Great experience with NACCS

We were placed in this temporary accommodation by the council in May, and I wanted to share our experience.

Before moving into temporary accommodation, we were honestly quite worried because of some of the stories we had heard and we didn’t know what to expect. However, our experience with this company has been completely different. From the beginning, they have treated us with kindness, respect and understanding, and it genuinely feels like you are dealing with people who care rather than just a company.

We did experience some problems during our stay, but whenever we raised an issue, they listened to us and worked to get things resolved as quickly as possible. They also carry out regular monthly inspections of the property, which gives us reassurance that everything is being properly looked after.

A special thank you to the Director of the company, who has always been approachable, understanding and willing to help. When we had a particularly difficult issue recently, he personally made sure everything was sorted out and resolved for us as soon as possible. We are extremely grateful for the way he handled the situation and supported our family.

Some members of my family have health problems, so having somewhere safe and comfortable to live is extremely important to us. Despite how worried we were about temporary accommodation initially, we have felt very comfortable and settled here.

We are very grateful to the whole team for the way they have treated our family and would happily recommend them to others.

Marium
Trustpilot5 out of 5 stars

Trustworthy

Outstanding service. Always respectable and try their best even when times are hard for both our side and theirs.

Abdu
Trustpilot5 out of 5 stars

Professional

NACCS are easy to deal with, responsive and professional.

Daniel Brahmbhatt
Trustpilot5 out of 5 stars

Great Service

Have dealt with Naccs over the past year. They have dealt with me very efficiently and tried their best to resolve issues that have occurred. Well done to Ridwaan and the team

Irfan Kazmi
Trustpilot5 out of 5 stars

Reliable

NACCS have always displayed great professionalism and reliability. I would highly recommend them to all landlords. With clear communication at the forefront of their customer service, I have always had seamless interactions with any issues or queries and I have always received swift and punctual payments.

Raeis Dudhia
Trustpilot5 out of 5 stars

Brilliant Team

Naccs have a brilliant team in place and are second to none when it comes to property management. I would recommend all landlords to them.

Omar Patel
Trustpilot5 out of 5 stars

For any type of landlord

I highly recommend naccs to landlords with both single and multiple properties.

Mr Khan
Trustpilot5 out of 5 stars

Receive rent on time

Good rents paid through naccs. I always receive mine on time without any issues.

Natasha
Trustpilot5 out of 5 stars

Honest and communicative

I have been dealing with NACCS for a number of years and have always found them to be honest, timely and very professional.

Raza

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Recognised standards

Accreditations

The Property Ombudsman, TSI and ICO accreditationsNational Residential Landlords Association